Below is a tables outlining certain pod actions of the machines that you'll see on the individual pod pages in Mother VMS.
We've also included guidance on what each pod status mean.
If you need more clarity then please feel free to get in touch with our support team at support@thisismother.com.
| Button | Information |
|---|---|
| Close pod | Set the machines status to closed |
| Open hatch | Attempt to remotely release the collection hatch if it is locked out |
| Restart vending | Reset the elevator so it completes a full cycle and checks for any physical obstructions. |
| Restart chrome | Restart the screen in case it has frozen. |
| Restart pod | Restart the PC — this is not a full power cycle and will not have the same effect. |
| Sync pod | This is mainly used when adding stock to the machine and the stock needs to be synced with the machine. |
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